How We Do It :: Business Process

Our process begins with you, the customer. After working with the customer to define their need requirements our business process normally proceeds as follows:

1. Take the order

The Customer generally has three questions:

1. Can you make it (a.k.a. Mill Capability?)
2. What will the Alloy cost?
3. What are the lead times?

As part of the inquiry process, we review the details before moving forward. Then we move into the second step, processing the order.

2. Process the order

During this step, we enter the customer order into our order processing and routing systems and then, to ensure accuracy, we review the details of the order one more time.

3. Issue the instructions

Once in our systems, each customer order receives a unique job ticket and we update our production schedule accordingly to accommodate every order.

4. Make the product

Based on department process flows, product control plans, and specific work instructions casting billets are produced, which then move on to extrusion and finally on to final production of rod, wire and tubing.

5. Check against requirements

Here we inspect and test the product to make sure it meets the specific customer order requirements. As part of that process, we produce material test reports based on Ansonia Copper & Brass quality standards and specific customer requirements.

6. Ship the product

Lastly we pack the product and prepare shipping papers in a timely manner so we can be sure that we ship to customer by the required date.

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